Not Just Another Project...
How often do you have an opportunity to positively affect everyone in your organization with a new software project? When
Pacific Continental Bank signed up with Passageways, their project manager, Suzy May, Corporate E-Communications Coordinator said from the beginning, she wanted this project to be different. The results have been very good and worth sharing with you.
Top Five ways to jumpstart a successful portal implementation:
- Have organizational goals for this project. Pacific Continental identified increased efficiency in processes and communication, organize documents and forms as their primary goals for the project. Suzy wanted to accomplish these goals while having fun!
- Carefully identify your project team. Suzy identified a project team with a wide-reach throughout their bank to help ensure their portal reflects the needs of their entire organization when they go live.
- Get your project team involved. Summer Camp is the theme of Pacific Continental's project team. They even have fishing hats for all members of the team!
- Communicate the project to your managers early. While they are still in the early stages of implementation, about 20% of their employees have been introduced to the portal project.
- Say "Yes!" Too often, Suzy has to say "No, our current intranet can't support that request." Suzy is asking for and incorporating input from employees on what they want and need in the portal.
Good stuff...Great fun....Can't beat that, right?
What is your success mantra? C'mon, post your comments below and share some of YOUR silver bullets...
Stephanie Scott, Implementation Specialist