What You Can Learn from Fort Sill National Bank's Innovative Portal
Not to be outdone by their sister bank, Fort Still National Bank hosted a peer webinar of their own last Thursday. Ruthy Dailey and Mylinda McClure, a double threat of portal power, discussed "Bridging the Communications Gap" to an audience of over 35. Instead of an in-depth topical presentation like some of our former webinars, this was a more general look into various business process automations that the portal can entail. Immediately following the presentation, the duo fielded a variety of Q&A and demonstrated their mastery of all things portal (or intranet). Out hats are off to them both.
Ruthy and Mylinda peeled the curtains back on their private world to the delight of all, showing how to connect employees through simple, fun, and effective strategies within the portal. Topics included (with Passageways modules features in parenthesis):
- Making an attractive and interactive communication platform (Form Builder, and Products and Services Modules)
- Dealing with and resolving various business processes through numerous portal applications (Help Desk, Products & Services, and Expense Reports Modules)
- Making the portal the reference point for your users (Read Receipt and Knowledge Management Modules)
- Unique uses for common modules to increase overall employee engagement (Auction and Learning Management Modules)
Ruthy and Mylinda openly admit in the webinar to spending "only one hour a week" for maintenance and updating their Passageways employee portal. For a network of over one thousand users, spending only one hour a week in maintenance is almost unbelievable. This shows how portal administrators can spend very little time maintaining an intranet with over 1,000 users, and focus that saved time on additional projects. Contact us for your own copy of this peer webinar and see it first-hand for yourself.
That winds up the May peer webinars. Stay tuned for the coming months, where we expect even more great peer webinars. If there's a topic you'd like covered in a future webinar, please post below. Even better, if you would like to host a peer webinar of your own, contact us! The schedule is filling up, but there are still slots available.