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Passageways Newsletter for July 2010

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By all measures PowWOW 2010 was a success. Thank you to everyone who contributed to this fun and educational event!

Now you can also enjoy and share some of the events and presentations with your colleagues!  

Here is what we have compiled for you:

  • 7 videos from industry leaders and Passageways team
  • 8 videos from your peers from the Annual Passageways best practices competition

Click here to get to the videos and pictures from PowWOW 2010 .


Introducing Passageways Q3 Promotions:

Lobby Management – 20% discount

Newly Enhanced Board Portal – Setup Fees Waived

Vendor Management – attractive new pricing

For more information on these, please contact Sarah at sarah@passageways.com


Featured Product of the Month:

             portal,intranet

Newly Enhanced Help Desk Module. This is the 2nd most popular module we have and it just got better.

Did you know your Help Desk Module can now be linked to your website?

Not a Help Desk customer? Ask for a limited time 60 day trial today!

For more information on these, please contact Sarah at sarah@passageways.com


Passageways Purchases: 

New Portal Sales

Knoxville TVA Employees Credit Union – New Employee Portal
Sharon Credit Union – New Employee Portal
Alabama Credit Union – New Employee Portal
Horizon Bank – New Employee Portal
Green Bank – New Employee Portal
South Florida Educational FCU – Vendor Management Portal
Navigant Credit Union – Board Portal
Circle Bank – Board Portal

Other Additions to Existing Portals

Brightstar FCU – Vendor Management module
Beacon CU – Help Desk Integration with Website consulting project
Belco Community CU – Job Listings consulting project
Kellogg Community CU– Lobby Management consulting project
Valley First CU – Apparel Cart, Employee Recognition, and Job Listings consulting projects
Other consulting projects done for  American Airlines Credit Union, Kellogg Community CU, and Power Financial FCU.


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One single page for all upcoming webinar!
http://info.passageways.com/webinars

Always check this page for future Webinars including: 

  1. United Communities CU – Best Practice Winner – PowWOW 2010 – Best Implementation:  Wednesday, July 14 – 2 p.m. Eastern
  2. Streamlining Board Communication Process:  Wednesday, July 21 – 2 p.m. Eastern
  3. Sandia Laboratory FCU – Best Practice Winner – PowWOW 2010 – Best Portal Development – Wednesday, July 28 – 2 p.m. Eastern
  4. Lobby Management Application Webinar: Thursday, August 12 – 2 p.m. Eastern
  5. Lobby Management Application Webinar: Tuesday, August 24 – 2 p.m. Eastern
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Passageways Newsletter Sept-Oct, 2009

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This past month has been full of activities..here are the highligts!

  • Passageways Adds 5 New Customers and Reports Several Module Sales 
  • Passageways Ranks in Inc. 5000 List and Named on Indiana 50 List
  • Passageways Team at Industry Events - Fiserv and Symitar Conferences
  • Pasageways Continues to Deliver Real Business Applications: Sales Forecast Tracking as a portal application

 

June 2009

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Upcoming Peer Webinar - Board Collaboration for the Progressive Company

Join us at 2:00pm EST, July 29, to see what Xceed Financial (formerly Xerox Federal Credit Union) did when it saw this huge drain on resources and sought out a modern solution. They identified that they needed a central, secure place where all of their information packets (they call them "databooks" over there) could be downloaded. They didn't want to spend any more time and money on printing. Michael Primbsch and Tom Nakagiri of Xceed Financial will be discussing why they chose a Passageways Board Portal Solution and what it's done for their day-to-day interactions with their board. Extensive Q&A will follow the webinar presentation where attendees can ask the tough questions. Register now so you do not miss the rare opportunity to experience a thriving board portal by an progressive credit union.  Limited seating is available.


  

  

  

  

  

New Product Unveiled - Vendor Management Application

A typical financial institution nowadays can have over 1,000 vendor contacts, either active or inactive.  Keeping track of that many renewal dates and compliance requirements could be the work of an entire department; however, Passageways offers a solution that lets you nearly automate your vendors.  The Passageways Vendor Management Application takes away the headaches of multiple renewal dates and ever-changing regulatory compliance requirements.  One intuitive, secure storage space will encompass all of your vendor contacts, and the due diligence island will ensure you will never forget another renewal date or compliance form again.

The first 5 signed customers will receive Vendor Management Application for the discounted introductory rate! Two have already signed, so only 3 more remain!  Act now to lock in this limited offer and start enjoying simpler vendor management today.

 

About the Vendor Management Application

The Passageways Vendor Management Application helps you solve the three pressing problems of maintaining healthy vendor relationships.

  • Keep track of the hundreds of vendor contacts in a searchable, categorized rolodex. Mark your favorites or browse the master file to find the right contact for the right situation.
  • Risk categories ensure that not all vendors are treated equally. Ensure compliance through customizable checklists, allowing for either text entry or document upload. The checklists will remind you if they are incomplete, so you will never be left without every piece of information, even during regulatory changes.
  • Auditing allows you to take the top-level view of the entire vendor network that you manage. Check renewal dates and compliance for all of your vendors in a single window, and reminders can be sent when important renewal dates approach. Due diligence has never been this easy.

Built for the financial vendor manager in mind, the Passageways Vendor Management Application will take the complicated network of vendors and simplify it into a satisfying automated system. 

Upcoming Vendor Management Demos

A member of our internal sales team will be demonstrating the Vendor Management Application at the following dates/times:

Attend a session and see how intuitively the Vendor Management Application will simplify your vendor network.


Passageways in the News

The Passageways company and products have won 12 awards in the past six years.  We are happy to share that we have been recently listed in the 2009 "Indiana Companies to Watch" list.  Local news network WLFI featured Passageways on the event of the announcement of this award. You can see the article and video on the WLFI website.


Passageways Wants to Hire YOU! Yes, you, the person reading this.

That's right, Passageways is seeking four talented professionals to fill in our growing need for talent in developing intranet solutions.  Details concerning experience and skill requirements are located here.  Interested developers should be familiar with ASP.NET and ideally have experience working in a collaborative design environment. However, we will not be hiring people without a senses of humor or a strong desire to be challenged.  Sorry, but that's simply not our type.  Boring software development is not allowed here. Visit our careers page and apply today.


Who's Buying What - June 2009

New clients:

  • Fox Communities Credit Union  - Employee Portal
  • CGH Medical - Employee Portal

New modules and apps sold to existing customers:

  • Missoula Credit Union - AD Sync
  • Interra Credit Union - Products and Services, Assigned Tasks Modules
  • New Mexico Educators - Test Taker Application
  • Interra Credit Union - Vendor Management Application
  • Belco Community Credit Union - Vendor Management Applications
  • Pacific Continental Bank - Learning Management Application


Join our Facebook fan page or follow us on Twitter to stay in the fast lane of the Passageways Community.


 

 

Last month clearly belonged to updates and new products.  These links will take you to the Passageways Support Center for more information the latest updates.

 Calendar Module v3.4.0.5  Thursday, July 09, 2009
 Discussions Module v4.0.0.1  Thursday, July 09, 2009
 dtSearch Module v4.0.0.0  Thursday, July 09, 2009
 Enterprise Instant Messenger v4.0.0.0  Friday, July 10, 2009
 Feeds Reader Module v4.0.0.0  Thursday, July 09, 2009
 Help Desk Module v3.4.1.0  Wednesday, June 17, 2009
 Meeting Packet Creator Module v3.4.0.2  Monday, July 13, 2009
 Portal Framework v4.3.1.0  Friday, July 10, 2009
 Portal Gurus Module v3.3.0.1  Thursday, July 09, 2009
 Products and Services Module v3.4.0.8  Thursday, July 09, 2009


Upcoming Passageways Events and Webinars


Did You Know?

Passageways is currently in the process of renovating the compay website and Support Center layout.  Please visit frequently over the next few weeks to see the changes as they happen.  Major website redesign should occur within the next 30 days!

Do you have a testimonial you would like to provide us?

If so, email ity to bhackett@passageways.com

May 2009

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Upcoming Peer Webinar:  Why Partner with Passageways?

On June 24th at 2:00pm, Stephan Fluhler, CTO of First Merchants Corporation (NASDAQ: FRME) will be hosting a Webinar to provide some thoughts on this subject.  By giving you an all-access pass to his deployment of Passageways products, Stephan will share FMC's perspective and help bring some context from his company's perspective on why FMC partnered with Passageways.  Attendance is expected to be high, so Webinar seats are available on a first-come basis.  Click here to reserve your place today to ensure you will not miss this Peer Webinar 


City National Bank Peer Webinar a Success!

City National Bank, based out of Lawton, OK conducted a peer webinar on May 27 on how they use their portal to "Entice, Engage, Enlist; Getting Users to the Portal and Keeping Them There " The presenter, Julie Hedrick, is CNB's portal czaress and a captivating speaker. In June, her portal will have been live for almost a year, yet it already exemplifies an industry best practice.  Over 50 people caught this live, but if you weren't one of them here's the key points you missed: Read the rest of this article


 What You Can Learn from Fort Sill National Bank's Innovative Portal

Not to be outdone by their sister bank, Fort Still National Bank hosted a peer webinar of their own on May 28.  Ruthy Dailey and Mylinda McClure, a double threat of portal power, discussed "Bridging the Communications Gap" to an audience of over 35.  Instead of an in-depth topical presentation like some of our former webinars, this was a more general look into various business process automations that the portal can entail.  Immediately following the presentation, the duo fielded a variety of Q&A and demonstrated their mastery of all things portal (or intranet).  Out hats are off to them both. Read the rest of this article


Real Work Experience Kills Two Young Men

Due to ever-expanding business, Passageways has brought on two interns for the summer for special projects.  And they are now both utterly defeated cogs in the corporate machine.

No, not exactly, but it has been an eye-opening experience even two weeks in. Read the rest of this article


Who is Buying What - May 2009

Paper Money, Extreme Macro by kevindooley, Flickr Creative Commons

An extra special welcome to United Communities Credit Union, ON, Canada, our first Canadian customer. (Employee Portal with Help Desk, Products & Services, and EIM modules)

New clients:

  • Circle Bank, CA (Employee Portal with Products & Services and Help Desk modules)
  • ELGA Credit Union, MI (Employee Portal with Dashboards, Assigned Tasks, AD Sync and EIM modules)
  • CoreFirst Bank, KS (Employee Portal and Products & Services module)

New modules and apps sold to existing customers:

  • Belco (AD Sync and In/Out Board Applications)
  • Delaware State Police (Expense Reports Module)
  • Mutual 1st Federal CU (Products & Services Module)
  • Silver State Credit Union (Enterprise Instant Messenger)

Passageways Congratulates Matt Magurany on 5 Years!

It's always an honor to recognize somebody who has been there from the very beginning, or close enough to count.  Matt Magurany just celebrated his five year anniversary of working with Passageways.  Matt has become the grim specter that haunts the software development office, whispering something about development sprints and threatening interns with all-night coding sessions.  His favorite project was designing the portal framework due to the challenges of working on a project used by so many people. Here's to Matt Magurany for good health and happiness and another 5 years with Passageways!


Join our Facebook fan page or follow us on Twitter to stay in the fast lane of the Passageways Community.


  

  

Expense Reports Module v3.4.0.1

Thursday, June 04, 2009

Meeting Packet Creator Module v3.4.0.0

Friday, May 08, 2009

Photo Albums Module v4.0.0.0

Tuesday, May 19, 2009

Polls Module v4.0.0.0

Monday, June 08, 2009

Portal Framework v4.2.1.2 Minor Upgrade

Thursday, June 4th, 2009


Upcoming Passageways Events and Webinars


Did You Know?

CU*Answers, based out of Grand Rapids Michigan, will now be acting as our first official reseller as well as our first Hosting Partner. At their client conference this week, they are unveiling our shiny new P4! Their clients and partners will have an opportunity to get sign up for their portal solution, which will be hosted and supported by the CU*Answers Web services team  including David Damstra, Jane Anderson and Kevin Anderson!

 

 

Newsletter: April 2009

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PowWOW 2009 Re-cap!

 

 

 

So another PowWow is in the books...our 5th one!
Thank you for being there, and if you could not make it, here is a short video clip!




If you want more, here are some great pictures:

View Pictures!  (also availble from Support Center)

Key Highlights!

  • 2 keynote addresses by guest speakers from Nice Enterprises
  • 15 Best practices presentations by customers
  • 12 Presentations by Passageways Staff
  • Over $11,000 donated to charities by Passageways family
  • First batch of 35 Passageways certificated awarded
  • Highly Successful Inaugral "How-To" Lounge
  • 2 stand up comedians putting together 2 hours of laughs
  • 2 hours of rock band and other video games

Congratulations to all the Annual Best Practices award winners!

All presentations are already available to customers from our Support Center (under Learning Center, click on PowWow 2009 logo)

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Comments from Attendees!

I wanted to send a follow-up today to let you know once more how very impressed I was with PowWow 2009 and the Passageways team. The conference was filled with interesting material and FUN, which I think is important for a conference that has potential to be filled with a lot of technical content. (not that I was "personally" bothered by that). The development track was very good, and I was impressed with Steven and the certification course. The accommodations were absolutely awesome! I think you ought to look at the Embassy Suites every year for this venue.

In short, I really didn't see anything at the Conference I would have recommended be changed -- except maybe more people show up at the hospitality suite! :) But I made some great new contacts; I also thought making all (or most all) of the staff available at this year's gig TOTALLY rocked! Overall, a wonderful experience and I look forward to coming next year and every year thereafter. Congratulations to you and Passageways for a superb time. Thank you for being the great company you are. It was a pleasure and privilege to meet each and every one of you in person.

Jon Guenther (Sandia Laboratory Federal Credit Union)


I attended my first PowWow and this is what I liked best.
Accommodations - They couldn't have picked a better place, the suites, the food and the service A+++

The Passageways Team - the friendliest, smartest, enthusiastic group I've ever met.
The Conference - Best Practices was really good, seeing the pride in what they had accomplished and the creative talents was inspiring...(I loved Ken's presentation the most - LOVE HIM!)

The session led by Nathan & Anna was the coolest...their opening request that everyone open up and communicate their thoughts and ideas really engaged everyone and it felt more collaborative.

The How To Lounge - Thank you!!!!!!! Loved It
Stephanie & Steven provided us with some real meat and potatoes to take back to the office.
And the best part of PowWow.....MEETING DAVE SHOCKEY IN PERSON!!!!!!

Bridget D'Arcy Mahrle (Telcom Credit Union)


Ditto on the above, but sadly, I did not meet Dave Shockey. However, I did meet Gail a couple times. I absolutely think the best parts for me were the demos during two of the afternoon sessions. The Board Portal and the session on Communication - great! All of it.

I liked all of it. I am so glad I was able to attend. Next year will be even better because I will actually know people who connect online through the year.

Jane Anderson (CU*Answers)


As always a lot of good ideas to bring back with me, now to find the time to work on this and get us ready for P4. All at Passageways did a great job on the conference.

Mary Slonecker (IH Mississippi Valley Credit Union)


Now for some Wow moments from our Team:

Chuck Sigo - I'd have to say my moment was sitting in on Chris' session on UI design. It was like I was hit by a wave of inspiration and had to write down all of the ideas before they were swept away. I think Chris has a strange superpower to radiate inspiration for geeks.

Dave Shockey - My Favorite PowWOW memory was getting to spend time with the amazing customers I worked with throughout the year, and finally meeting them all face to face!

Anna Happ - the video of the PowWow on Wednesday is the "WOW" for me. The entertainment evening was truly memorable.

Andy Mills - I guess it would be all of the customer interaction in the lounge. IE...talking about new products/projects, demoing products, getting to know our customers on a personal level.

Bill Connors - my WOW was the unsolicited feedback I received from our customers and prospects about our great staff and the "over the top" service they provide and the quality and scope of our products.

Paroon Chadha - Chris's session on Play doh, and the need to do more of play doh stuff while we work and the contributions we made to charities

Sarah Moss - Seeing the customers interact with one another, share ideas and feedback, and learn from one another was definitely encouraging and enlightening. I continue to be "wowed" by the level of enthusiasm that our customers have about our products.

Nathan Deno - Hospitality suite with customers was great. We all had a good time telling jokes and stories. It was really low-key we just had a few drinks and maybe a couple of horrible mixed shots (by me)..... Shane, Steven, and I were there along with Mylinda from Fort Sill, Julie H from City National, Michael Douglass from Northrop Grumman, and Chris from Christian Community.


Cheers to everyone to made it so memorable!


 

Newsletter from March 2009

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PowWOW 2009 : Efficiency today for a brighter tomorrow!

Powwow 2009 is almost here though there is still time to join the PowWOW!

Just FYI....we are completely FULL for the certification program.

Good News! The Embassy Suites Hotel reservation deadline has been extended to April 10th!  Remember, we are also still accepting best practice submissions until the 10th of April as well.  We have four outstanding categories this year:

  • Best Use of Portal to Streamline Process
  • Best Implementation (New portal, New module/app, Re-launch)
  • Best New Module and tie-in with 3rd Party (Internally developing/building on portal)
  • Best New Module with Consulting

If you would like to submit to one of the categories or if you have questions about the Best Practices contact your Account Executive by email (support@passageways.com) or by phone (765-497-8815).  Whether you are submitting a Best Practice or not, we would love for you to share your landing page with us.  Send us a screenshot of what your organization sees when they first log into the portal every day and we will present it at the conference!


Passageways named in Top Community Bank IT inititives in 2009. Twice. : Bank Technology News

Wow! We make it to another annual list, but this one really counts since this list is based on "Impressive ROI from projects"!

Big Congratulations to Bank of American Fork, (especially Ken Brunett) and T Bank (especially Thad Hutcheson), for being named as a true industry best practices. Read More about this here.


Peer Webinar on Learning Management System and 15 other Webinars in April!

We have a rather extensive list of upcoming webinars and sessions for the month of April.  Take a moment to view our event calendar on the Passageways website to see which exciting webinars are scheduled for the month of April, and register for them, too!  There is something for everyone, with a total of 15 webinars scheduled for the month!

Also, please join us April 16 at 2:00 p.m. for a Peer-to-Peer Webinar with Ken Burnett, Training Manager at Bank of American Fork. Read more here about this session!


Promotions for Q2, 2009 (ends on June 30th, 2009)

 A whooping 25% off on:

  • Expense Reporting Module (with new features)
  • Knowledge Management App
  • Learning Management App

Three great products at bargain prices!! contact us at sarah@passageways.com

Read more about the promotions here!

 

 


Who is buying..and What? From March 2009 

Another great month for Passageways Sales! With 4 New customers joining us, and a total of 5 new orders for modules and applications, we continue to rock the market!

  New clients: 

  • Jefferson State Bank (Employee Portal)
  • Abound Resources (Employee and Partner Portal)
  • Missoula Fedeal Credit Union (Employee and Board Portal)
  • Trumark Credit Union (Board Portal)

  New Modules and Apps sold to Existing Clients:

  • Belco CU: Dashboard Creator
  • Eli Lilly FCU: Rolodex App
  • Beacon CU: Work Flow Application
  • IHMV FCU: eForms Module 
  • Alliant CU : Help Desk Extension

Latest Releases
Product Release Date
Expense Reports v3.4 Minor Upgrade Thursday, April 2nd, 2009
Portal Framework v4.2 Minor Upgrade Thursday, March 19th, 2009
Discussions v4.0 Upgrade Wednesday, March 4th, 2009

Be sure to log into your support center and learn more about excitig new features in these products!

 

February 2009

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PowWOW 2009 : Efficiency today for a brighter tomorrow!

Everyone is looking for ways to cut costs and increase efficiency even more than normal these days.  As always, Passageways is here for you.   We are focusing PowWOW 2009 on helping you increase your efficiency with a tool you already have - your portal!  Please be sure to sign up for PowWOW 2009 today! ..........Read More


"Who's buying What (from last 30 days)" and Q1 Promotions

Another good month for Passageways Sales!  With 2 New customers joining us, a total of 7 new orders for modules and applications, and a number of presentations, we continue to have solid growth in sales.  Our promotions for Q1 have been very well received and continue to generate interest. The Promotions for this quarter (ends on March 31st, 2009).......... Read More


March Peer Webinar: "Best Use of the Test Taker Application" -by Community Credit Union of Florida

Our webinars are fully interactive, allowing you to ask questions of our customers.  Each month Passageways takes a look at the way a customer uses our products.  This month the Peer Webinar will be on our Test Taker Application, presented by Brandon DeVries of Community Credit Union of Florida.  The presentation will be on Wednesday, March 18th at 2:00 p.m. (EDT)

 The Test Taker Application allows your organization to create online automated tests for end users.  You can use this application to test your employees knowledge on products and compliance issues or any other subject.  Passageways products improve employee efficiency and help train employees, resulting in fewer mistakes, lower costs and more satisfied employees and customers. Please don't forget to sign up today!


March Peer Webinar: "How to Create Self-Sufficient Employees"- by City National Bank

  Would you like to see how other Passageways customers are using their portal to its greatest ability?  If so, please join Andy Mills as he hosts Julie Hedrick from City National Bank in a Webinar aimed at prospects and customers who are interested in creating a great collaborative tool that will lead to self-sufficient employees!  

Please join your peers for our upcoming webinar on March 26th at 3pm EST., titled "How to Create Self-Sufficient Employees".  Julie will demonstrate how the Passageways Corporate Intranet Portal empowers and educates its employees through the use of the Knowledge Management and Product/Services applications.  This webinar will deliver exactly how the functionality of the Knowledge Management and Products/Services applications will help your enterprise to centralize content while decentralizing content management.  Your organization will learn how to distribute and store information in an easy-to-access, searchable fashion which will eliminate the circulation of outdated company information.  Julie will also reveal  how this technology will provide your entire staff with easily accessible and up-to-date Product and Service Information, Policies, Procedures, FAQ's, and additional pertinent Documents. Please don't forget to sign up today!


Passageways at GAC 2009

We had another successful representation of Passageways at GAC again this year.  With a great interest in modules and applications (especially board portal and lobby management application) as well as a great representation of Passageways customers, we're definitely looking forward to being back in the capital next year for another wonderful GAC conference......Read More.


Product Updates

Latest Releases
Product Release Date
HelpDesk v3.4 Patch 9 Tuesday, February 23rd, 2009
Announcements v3.4 Patch 4 Tuesday, February 23rd, 2009
Portal Framework v4.1 Minor Upgrade Thursday, February 20th, 2009
Announcements v3.4 Patch 3 Wednesday, February 18th, 2009
Calendar v3.4 Patch 4 Monday, February 9th, 2009


Did you know?

Passageways team has a long list of web events for your team to participate in. Just in the month of March we have:

  • 2 Sprint Reviews (open to customers only)
  • 1 e-Training (open to customers only)
  • 16 Product Webinars (open to anyone)
  • 2 Peer Webinars (open to anyone)

Always refer to this calendar page for a list of forthcoming events and sign up for any of these events.


Incase you did not notice, this is our new format for the Monthly Newsletter. We would love to hear back from you. Please leave your comments!

 

 

 

January 2009

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