Passageways wraps PowWOW 2013

Largest PowWOW yet marks 10 Years of Growth for Passageways

St Louis, MO May 6, 2013:  Passageways wrapped up their annual user conference, PowWOW, on Wednesday May 8^th counting a record number of attendees with more than 150 customers from the Financial and Healthcare industries. The conference featured a variety of sessions on important industry related topics and also several guest speakers discussing new ideas, training, and education. Passageways also took the opportunity to unveil their latest product, Passageways OnBoard, a brand new tool for board room collaboration built on the latest cloud technologies.

10 Year Anniversary: PowWOW 2013 took place at the beautiful Renaissance Grand Marriot and marked the 10-year anniversary of the software company. Attendees were treated to champagne, games and music brought in from Passageways’ hometown in Indiana. A beautiful ice sculpture was the focal point for the room. Many of Passageways first customers were in attendance and shared in the emotional evening.

 

 

The Besties: Each year PowWOW is the location for the annual Best Practice Awards ceremonies. Attendees are treated to customer presentations featuring various best practices for increasing productivity and ROI using Passageways software’s. Yearly, it is the most anticipated event of the conference. This year was no exception to the rule and saw Belco Community Credit Union, Our Community Credit Union, and Michigan Schools and Government CU, take home best practice awards for Best Development, Best Implementation, and Best Theme, respectively. All of the entrants to this year's Besties were amazing and it was a stiff competition!  This year Passageways also recognized the Luminaires. Luminaries are selected from some of Passageways earliest customers who helped build the company to where it is now, as well as previous year’s Best Practice Award winners.

Board Benchmark Survey: PowWOW was also the location for the unveiling of Passageways Annual Board Administrator and Directors benchmarking survey results. Board Portal Director, Anthony Dunkley, presented the findings from surveys collected from board of directors from around the globe, both Passageways customers and others. The results pointed to some interesting and unique trends taking place in the boardroom and amongst board assistants. Dunkley felt strongly that Passageways new solution will only help to facilitate these trends and improve the effectiveness of boards.  

About Passageways LLC.

Passageways was founded in 2003 with the vision to “To make our World more Collaborative .”  Today the company is an industry-leading provider of collaborative portal solutions.  In 2013 Passageways will celebrate their 10 year anniversary. The company has successfully delivered over 300 portals to various industries. For more information, please call 1-765-497-8823, emailsales@passageways.com, or visit www.passageways.com.

10 Years of Improving Collaboration and now serving 300 Organizations

Feb 1st, 2013, West Lafayette (IN.) 

Passageways closed out 2012 recording healthy growth. This includes double-digit top line growth y-o-y for 10 consecutive years, and significant bottom line growth by over 100% y-o-y. Passageways also crossed the 300 mark on individual portals sold, with more than 150 of these portals being added in the last 2 years.

 

"2013 is our 10 year Anniversary and we have big plans to make it an amazing year". Paroon Chadha said when asked about plans to follow up the 2012 progress.

 

Chadha, Co-Founder, who was named CEO of Passageways earlier in 2012, went on to say "This year we continue to invest in the latest technology trends including mobile and cloud technology with some exciting new products on the horizon. Not only do we have exciting work being done on products, but we also are moving to larger offices this year, which means a lot of work on physical infrastructure as well. We couldn’t be happier to be in a position of strength to continue our growth trends.

 

 Passageways plan on celebrating their 10 years of growth and success at their annual user conference, PowWOW, in May of 2013 with all of the people who have helped make the company who they are today. PowWOW has also grown substantially since it’s introduction, and this year moves west to St. Louis, Missouri.

 

Matt Magurany, Passageways’ Developer Lead, had this to say regarding the annual user conference, " I’m incredibly excited to again meet our customers this year. We’re hoping to introduce some new innovations at the conference this year that will help make our customers more collaborative with their Employees and Board of Directors".

 

Registration for PowWOW is open and agenda details are available via www.Passageways.com. In addition to the learning experiences that will be offered at the conference this year, PowWOW 2013 will also feature several guest speakers from around the industry.

 

About Passageways LLC.

Passageways was founded in 2003 with the vision to “To make our World more Collaborative .”  Today the company is an industry-leading provider of collaborative portal solutions.  In 2013 Passageways will celebrate their 10 year anniversary. The company has successfully delivered over 300 portals to various industries. For more information, please call 1-765-497-8823, email sales@passageways.com, or visit www.passageways.com.

 

Press Release : For Immediate Release

A Successful Passageways University Week Concludes

PowWOW 2013 Registration Opens

December 5th, 2012

 University Week is a training focused event that took place in Indianapolis, Indiana this week past. University Week boasted record attendance under the guidance and direction of newly appointed Educational Coordinator, Nathan Deno. The event featured specific trainings targeted to Passageways customers with each day featuring classes based on experience and familiarity with Passageways portal projects. Passageways offers implementation guidance for all products, but University Week affords an opportunity for face to face, hands-on trainings.  

"Our attendance has steadily grown each year at University Week showing that this event is fast becoming a highly anticipated annual event. My vision for our educational offerings going forward will center around this training event and continue to grow and improve as we recognize the need for additional assistance with regards to the implementation and maintenance of these sometimes complex portal projects." - Nathan Deno, Educational Coordinator

Following the conclusion of University Week, Passageways has opened early registration for PowWOW 2013. PowWOW is the premiere Enterprise Solutions Conference for the financial industry featuring guest speakers, the presentation of the highly touted Bestie Awards, and breakout sessions centered on exploring collaboration through enterprise solutions, employee engagement through community, and trends in business knowledge. 2013 Marks the 10 Year Anniversary of Passageways.  Plans are being put into place to make PowWOW 2013 the grounds for the celebration of the decade. PowWOW 2013 will take place at the Millennium Hotel in St. Louis, Missouri May 6th-8th.

More registration information is available here : http://tinyurl.com/cnrp4p9

 

"The only people more excited for PowWOW 2013 than our customers are our employees! We put so much hard work into organizing PowWOW, and this year being our 10th anniversary means it has to be bigger and better than ever. I don't know of another conference in this industry that offers such a tremendously beneficial experience for attendees.

Stephanie Scott, Customer Relationship Manager

 

About Passageways LLC.

Passageways was founded in 2003 with the vision to “provide the platform for shaping enterprise and industry knowledge into new successes.”  Today the company is an industry-leading provider of collaborative portal solutions.  In 2013 Passageways will celebrate their 10 year anniversary. The company has successfully delivered over 300 portals to credit unions, community banks, hospitals, insurance companies, and CUSOs. For more information, please call 1-765-497-8823, email sales@passageways.com, or visit www.passageways.com.

West Lafayette, IN, October 5, 2012

Passageways today announced that Paroon Chadha has been elected to serve as Chief Executive Officer of Passageways, effective October 1, 2012. Chadha, who co-founded Passageways with Christopher Beltran in 2003, had previously served as Vice President of Sales & Implementations.

Mr. Chadha is a frequent speaker at conferences and is published widely by Inc. Magazine, Bank Systems and Technologies, Credit Union Times, and Bank Technology News. His previous experiences include consulting roles at Prudential Financial and sales and marketing roles at Wipro Ltd., a Mumbai-based conglomerate.

Mr. Chadha has an engineering degree from Punjab Engineering College and an MBA from Purdue University. He continues to teach entrepreneurship and mentor students at Purdue University.

I am incredibly proud to be a part of Passageways. It has been a remarkable and  immensely rewarding 10 year journey for all of us. This opportunity to lead this extraordinary group is an honor and a privilege. - Paroon Chadha 

Aaron Madrid : amadrid@passageways.com

July 12th, 2012 (West Lafayette, IN)- Passageways team has reached another milestone as it now serves more than 300 customers across North America.  This come s as result of another good quarter with 33% growth in revenue compared to the Q2 , 2011. Overall for the year, Passageways has now recorded 32% growth compared to the first half of last year. There has been a continued growth in leads leading to 25 new contracts spanning Employee Portal, Board Portal and Community Portal offering. The team has also seen significant improvement in its bottom line in these past 6 months allowing the team to make significant investment in Cloud and mobile technologies for the future and the management remains bullish for the rest of the year.

"We see a clear path to growing more than 40% this year and are making several investments to leverage our strengths in the marketplace", say Paroon Chadha, Co-Founder. Paroon adds, "Subscription based pricing across all our products has translated to faster decisions by prospects and a smoother deal flow across various products".

Passageways is looking to hire in several new positions and expects to add 6-8 new employees over the next 3 months. Various positions are listed at  http://www.passageways.com/careers.php

Passageways continues to enjoy significant sales opportunities from its over 300 customers for several of its add-on software including the very popular Learning Management and Lobby Management applications. Several of such solutions were featured at its recently concluded annual conference PowWOW 2012 at Milwaukee which saw record attendance.

"We are excited about some new investment we have recently made in Cloud and Mobile infrastructure", says Christopher Beltran, Co-Founder. Christopher adds, "Our customers continue to validate our products roadmap and  should expect several next generation solutions throughout the next 12 months".

A great start to this year has also seen interest from various potential partners who are looking to leverage the significant market footprint Passageways has amassed over the last few years. In fact, the online Passageways customer community CommuniTree, is fast approaching the 1000 members mark.

For more information on Passageways always refer to www.passageways.com and upcoming events check out http://info.passageways.com/webinars

About Passageways

Passageways’ is a leading provider of Employee Intranet solutions, Board Portal solutions, Vendor Management solutions, Lobby Management solutions, Learning Management solutions and Community Portal solutions for Credit Unions, Community Banks and Healthcare organizations. Passageways powers over 300 portals in United States, Canada, Caribbean Islands and Russia.  For more information please visit www.passageways.com

                                                                         

West Lafayette, Indiana : With Q1 showing an improved growth in revenue of 31% over 2011, Passageways has kicked off the year with great strides. Ambitious goals have been laid for 2012 based on forecasted growth after analyzing past trends. New Package pricing has enabled easier understanding of offerings and quicker decisions by various prospects.

                In Q1, 2012 Passageways recorded 16 new portal sales including 9 Employee Portal Solutions, 2 Community Portal Solutions and 5 Board of Director Portal Solutions.

                May brings Passageways annual user conference, PowWOW, into the spotlight. This year’s event takes place in Milwaukee, Wisconsin and is already showing record attendee registration. The event is sold out and has reached capacity at this time. With a new focus on Success through Collaboration, PowWOW 2012 focuses not only on best practices using your portal solutions, but on enhancing collaboration, communication, and efficiency industry wide. Passageways PowWOW will feature several guest speakers including:

Brad Smith, President – Abound Resources, Inc.

Steve Carroll, Senior Consultant – Abound Resources, Inc.

Sara Hanaway, Manager CRM- Harley Davidson

Chris Van Der Stad, Vice President Architecture – Open Solutions

 

                The conference agenda and registration details are available at www.Passageways.com

 

The Future:

          Thanks to the rapid growth of Passageways user community, CommuniTree, the company continues to narrow the focus and stoke the fires. Fueled by the feedback from longstanding customers and the expansive list of new Passageways family members, Passageways is poised to shatter the Web 2.0 ceiling and thrust the industry into uncharted waters. 2012 will see the introduction of new software, focused direction, effective communication, and increased functionality. With a mission of empowering intuitive employee collaboration, Passageways is dedicated to make 2012 a year to remember.

“Passageways development is an ever evolving team. This year we have undertaken several big changes internally that will allow us to focus on the needs of our customers that have been directly communicated to us through our user community. Community is the only way to continue to grow as a business and we have the best.” says Christopher Beltran, Co-Founder – Passageways.

 

                2012 will see the introduction of a new philanthropic arm of Passageways under the banner of Software with Soul, which will launch as the year progresses. Passageways believes strongly in giving back to the community in which they care for so much. Passageways Pathfinders have long been active in events like the American Diabetes Association’s Tour de Cure (http://main.diabetes.org/goto/Passageways) and a variety of other causes. This year Passageways will choose a cause close to their hearts and begin working together as a team, not only individually to make a change in the world. Look for more details as the year progresses.

Passageways Vision

“To provide the platform for shaping enterprise and industry knowledge into new success”

About Passageways

Passageways specializes in providing employee portal and board of director portal solutions connecting employees, directors, partners and vendors. Passageways solutions are used to streamline communications, increase collaboration and automate internal processes by replacing traditional solutions.  Passageway supports over 300 banks, credit unions, and insurance agencies, making them a leader in collaboration solutions in the financial services industry. Passageways offers a portal framework that enables institutions to collaboratively organize and manage documents, processes, internal Web content, and other enterprise knowledge bases using several modules. Passageways now has clients in United States, Canada and the Caribbean Islands. For more information please visit

www.passageways.com

 

 

West Lafayette, Indiana : 2011 ended showing Passageway’s 9^th consecutive year of growth and record revenue. Among the highlights of an outstanding year with a record year-end:

• In December 2011, Passageways signed its 300^th enterprise customer

• Passageways closed the year with 127 new portals sales, more than 3 times the 2010 sales

• New customers in the overseas markets. Passageways now serve organizations in US, Canada, Caribbean Islands and Russia

Passageways saw renewed demand in the Employee Intranet Portal business nearly doubling its revenue from 2010 last year. It also broke into several new verticals including Healthcare, Insurance, Entertainment and Education.

Passageways also saw a surge in demand for Board Portal solutions and compliance solutions for Vendor Management.  This resulted in a 400% increase in revenue for these products over 2010.

“We have exceeded our revenue goals for 2011 and are confident of our pipeline going into 2012”, says Paroon Chadha, Co-Founder, Passageways.

To ensure a balanced growth, Passageways has invested significantly in three key areas over 2011:

1. Increased Technical Support and Relationship Team Strength: Passageways has added both Customer Support Specialists and Customer Success Managers over 2011 increasing our ability to better serve our growing customer base. Improved response times and communication are already obvious to customers.

2. Improved Product Quality: While Passageways continues to bring the best and most relevant solutions to the market, it has reinforced both its quality assurance team and their quality assurance tools. In addition to 5 framework releases and 3 platform releases Passageways development teams had a big year culminating with the recently released “Expressway” launch platform.

3. Revamping Passageways Consulting Offering: Passageways has just finished revamping its consulting practice to better handle the increased scale. The newly introduced “Assurance” program provides security for your consulting applications at a fraction of the cost.

“Our Product Managers are stronger than ever and focused on leading our development teams into new frontiers. Expressway marks the culmination of a massive team effort and I couldn’t be prouder of this group.”, says Christopher Beltran, Co-Founder – Passageways.

 “We are confident that we will continue to grow our presence in the collaboration market as we improve upon our foundation and introduce revolutionary new products.”, adds Beltran.

Passageways is planning to host the industry's leading conference on collaboration and governance in Milwaukee, Wisconsin May 16th-18th, 2012. This conference agenda is now available and promises to be a great venue to discuss the trends and advances in collaboration space with several new product announcements.

Passageways Vision

“ To provide the platform for shaping enterprise and industry knowledge into new success”

 

Collaboration Accomplished Socially

December 8^th, 2012 - Today Passageways celebrates the 1 year anniversary of their online community, named CommuniTree!  CommuniTree is a vibrant community of passionate customers and employees who collaborate on a variety of industry topics!  “Since the community is free and open to all Passageways customers, much of the success of the first year can be credited directly back to our fanatical users!” says Stephanie Scott, Customer Relationship Manager and CommuniTree Project Manager. 

Through an intense competition comprised an array of community submitted suggestions, the name CommuniTree was selected earlier this year.  Jen Taylor of Genisys Credit Union, winner of the contest, currently holds one of the top spots on the CommuniTree leaderboard. 

“In today’s world having information at my fingertips is a necessity.  That is what I LOVE about the CommuniTree and why it is so valuable to all its members.  It is such a great tool for accessing peers and their knowledge of a system we have in common.  I know that I am guaranteed to find answers when I visit the CommuniTree, whether it is in the Nuggets or existing Questions.  If it isn’t there, I am confident that if I ask my fellow members, someone will be quick to respond.  Nuggets are a key source of information for me and have saved me many hours of discovering things on my own.  Being able to see other’s best practices and trials and tribulations allows my creative juices to flow and allows me to be the most effective Portal Fanatic I can be.” says Jen.

Since its launch, the Passageways CommuniTree has experienced serious growth in community engagement.  The community started with just a small pilot group of ten members and since has grown to over 650 members in its first year, with over 13,000 views!  At Passageways, there are now community engagement teams, user experience teams and more all looking at ways of further helping our customers share ideas and best practices!

 

• Over 200 questions asked with over 500 answers given

• Nearly 100 Best Practices shared

• 180+ organizations from across the US, Canada, and other countries engaged

• Rich User profiles makes connecting with other users quick and easy

• Robust customizable alerts keep users aware of what’s new

• Leaderboard for identifying top content contributors

 

In November, CommuniTree was awarded the 2011 Innovative Solutions Award Honorable Mention from BankNews.  This award recognizes companies that have introduced or significantly enhanced products designed to help community banks become more efficient, expand their capabilities and, ultimately, better serve their customers.  

“We are honored that CommuniTree has received such recognition from the financial industry.  Our staff is excited to provide such a viable platform that creates new success for our customers through collaborative support,” says Paroon Chadha, Co-Founder and VP of Business Development.

 The platform was designed to connect customers to each other and to vital information 24/7.  It has also become a unique way to further connect Passageways employees to customers openly in discussions, building a body of knowledge unlike anything available using traditional customer service tools.

The CommuniTree is leading to some great successes within organizations as well!  Jen Taylor summarizes her portal’s success saying, “As a participant, I love being able to share my knowledge, experiences, and ideas.  We have come so far since we launched our Portal in July of 2010 and I contribute a lot of its success to our project team’s ability to access the CommuniTree and it will only continue to grow as the knowledge in CommuniTree does!”

“Congratulations to our awesome customers who are demonstrating that collaboration across organizations is not only possible but leads directly to success within your organization and at Passageways we are proud to play a small part in your organization’s success!  We look forward to an even more amazing year in 2012!  We are Ready to Rock!” states Christopher Beltran, VP of Product Development and Co-Founder.

About Passageways

Passageways specializes in providing corporate portal and board portal solutions for financial institutions, connecting their employees, directors, partners and vendors. Passageways solutions are used to streamline communications, increase collaboration and automate internal processes by replacing traditional solutions.  Passageway supports over 250 banks and credit unions and several other industries including several industry wide community portals, making it a leader in collaboration solutions in the financial services industry. Passageways offers a portal framework that enables institutions to collaboratively organize and manage documents, processes, internal Web content and other corporate knowledge bases using its several modules. Passageways now has clients in United States, Canada and the Caribbean Islands. For more information please visit

www.passageways.com

 

West Lafayette, IN. Oct 17th, 2011 – Passageways today announced the successful launch of its next version of the Dashboards Module. This new product release will immediately benefit 115 organizations who are all existing Dashboards customers. Dashboards module is a popular module for both Employee Portal and Board Portal solutions offered by Passageways. This module will continue to strengthen the ability for customers to use these Passageways solutions with the key performance indicators (KPI) all set up at an organization / department level. Dashboards will facilitate visual management of the most important information within an organization especially with an eye on the upcoming annual strategic planning sessions for organizations.

 

Several months of redesign and development has made Dashboards module easier to use and more versatile in its application. Passageways has included connections to Excel, SQL and the tried and tested manual data entry method. Now, Administrators are able to select the data refresh frequency for both Excel and SQL, and without any manual steps now the charts and gauges reflect the data changes. The end users will also be able to “subscribe” to various data visualizations keeping them informed of any important changes on each of these dashboards.

 

In this new version Passageways has also included several new permissions.  Passageways customers can now allow their Finance department, or any business user to build a data set and give Sales, HR and Branch managers the ability to create their own visualizations and make them available to their teams in a dynamic format. The module comes with all new gauges and charts, complete with 14 color pallets to choose from. It also includes support for ‘themes’ to allow the customers to customize the look and feel of their dashboards making them unique and eye-catching.

 

 

About Passageways

Passageways specializes in providing corporate portal and board portal solutions for financial institutions, connecting their employees, directors, partners and vendors. Passageways solutions are used to streamline communications, increase collaboration and automate internal processes by replacing traditional solutions.  Passageway supports over 250 banks and credit unions and several other industries including several industry wide community portals, making it a leader in collaboration solutions in the financial services industry. Passageways offers a portal framework that enables institutions to collaboratively organize and manage documents, processes, internal Web content and other corporate knowledge bases using its several modules. Passageways now has clients in United States, Canada and the Caribbean Islands. For more information please visit http://www.passageways.com/

West Lafayette, Indiana : 2011 to date has seen Passageways reach quite a few important milestones.  Passageways team continues to see record new portal sales throughout 2011 including: 

• In September 2011, Passageways signed its 250^th enterprise customer
• Passageways  has added 57 new customers in 2011, already surpassing the 40 new customers it added in 2010
• Few new customers are in the overseas markets. Passageways now serves organizations in US, Canada, Caribbean Islands and Russia.

“What is exciting is the fact that in our 2011 mid-year customer feedback survey, ratings improved by 19.4% compared to 2010, so we have continued to record revenue growth and more importantly seen our customer satisfaction grow”, says Paroon Chadha, Co-Founder- Passageways.
Passageways has invested significantly in three key areas over the last few months:

1. Increased Technical Support Team Strength: Passageways has doubled its technical support team strength from 2010. With new Pathfinders finishing their on-boarding, this will continue to improve the service response times.
2. Improved Product Quality: While Passageways continues to bring the best and most relevant solutions to the market, it has reinforced both its quality assurance team and their quality assurance tools.
3. Revamping Passageways Consulting Offering: Passageways has just finished revamping its consulting practice to better handle the increased scale. With new streamlined processes this team will help customers and partners to use its consulting services to extend the Passageways platform.

“We expect tangible results from these investments to show up in the near future. We are also excited to share the tremendous success of several new initiatives such as an online Customer Community (CommuniTree), an Ideas Collaboration Site, New Training Resources Site and Customer Focus Groups that we introduced recently”, says Christopher Beltran, Co-Founder – Passageways.
 “We hope the market continues to share our optimism about the future as we amplify our efforts to provide the very best in products and the highest level of service”, adds Chadha.